Job Title: Eyelashes Salon Top Manager
Job Location: Kuala Lumpur
Job Salary: Will discuss during interview
Education: SPM
Experience: Less Than 1 Year
Preferred Age: 25 - 40 Years
Job Description:
FIRST IN MALAYSIA!
Blanc Eyelash Salon is a premium eyelash extension salon from Japan. We provide services with meticulous technique by our expert eyelash designers who have been specially trained. We guarantee the quality and reliability of our services, with more than 130 shops over the world. We provide various styles of eyelashes. Customer can choose the number of lashes, lash lengths, thickness, and curvature to create their own unique lash design that suits their individual style.
No matter what type of personality and what style is, our designer can design eyelashes according to the need. We are outstanding with our services focusing on providing consultation in every detail to give our customers the highest satisfaction.
First in Malaysia, we will be opened in the luxury shopping mall Pavilion!
[Job Description]
What will I be doing?
As an Eyelashes Designer and Store Manager, you would be responsible for providing professional eyelashes extension treatments for guests in the salon's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide Eyelashes Extension treatments to include, but not limited to, eyelashes extension applications, eyelashes extension removal, after-care explanation, eyelashes treatment, etc. in accordance with state, local and company health and safety regulations
Provide disciplined leadership including setting clear expectations and holding the team and self accountable for results.
Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments.
Select, develop and manage performance of individuals and team, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion, and associate survey results.
Attract, hire and on-board store staff as measured by appropriate performance scorecard, retention and new hire survey results.
Execute the customers' needs consistently and provide ongoing fact based feedback.
Focus and invest time on customer facing activities and processes.
Ensure the store is operationally certified and every associate is certified to do his/her job.
Monitor and proactively address outliers, e.g., customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance against plan and/or established standards.
Create and maintain a culture of winning that resonates with associates.
Job Location: Kuala Lumpur
Job Salary: Will discuss during interview
Education: SPM
Experience: Less Than 1 Year
Preferred Age: 25 - 40 Years
Job Description:
FIRST IN MALAYSIA!
Blanc Eyelash Salon is a premium eyelash extension salon from Japan. We provide services with meticulous technique by our expert eyelash designers who have been specially trained. We guarantee the quality and reliability of our services, with more than 130 shops over the world. We provide various styles of eyelashes. Customer can choose the number of lashes, lash lengths, thickness, and curvature to create their own unique lash design that suits their individual style.
No matter what type of personality and what style is, our designer can design eyelashes according to the need. We are outstanding with our services focusing on providing consultation in every detail to give our customers the highest satisfaction.
First in Malaysia, we will be opened in the luxury shopping mall Pavilion!
[Job Description]
What will I be doing?
As an Eyelashes Designer and Store Manager, you would be responsible for providing professional eyelashes extension treatments for guests in the salon's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Provide Eyelashes Extension treatments to include, but not limited to, eyelashes extension applications, eyelashes extension removal, after-care explanation, eyelashes treatment, etc. in accordance with state, local and company health and safety regulations
Provide disciplined leadership including setting clear expectations and holding the team and self accountable for results.
Execute customer focused strategies, policies and programs as measured by Customer Satisfaction, Survey data and verbatim comments.
Select, develop and manage performance of individuals and team, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion, and associate survey results.
Attract, hire and on-board store staff as measured by appropriate performance scorecard, retention and new hire survey results.
Execute the customers' needs consistently and provide ongoing fact based feedback.
Focus and invest time on customer facing activities and processes.
Ensure the store is operationally certified and every associate is certified to do his/her job.
Monitor and proactively address outliers, e.g., customer satisfaction, sales, controllable costs, profit, margin, operational processes, and compliance against plan and/or established standards.
Create and maintain a culture of winning that resonates with associates.
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