Job Title: Billing Analyst (Junior/Fresh Graduate)
Job Location: Kuala Lumpur
Job Salary: 2500 - 3000
Education: Others
Experience: 1 - 2 Years
Preferred Age: 25 - 40 Years
Job Description:
Responsibilities
Answers incoming customer phone calls
Logs complaints into the SAP complaints system
Evaluates appropriate assignment of complaints
Prioritize and manage portfolio of customer complaints
Research and resolve customer complaints, including root cause determination
Follow up with customer to determine satisfaction with complaint resolution
Process manual billings as required
Review and process special handled invoices
Utilize the SAP Complaints process as the method of communication for Billing
Problems across teams; updating text in the complaint as well as recording information in the Collections data screens at the invoice level.
Assist in review/analysis of SAP control reports for errors/problem resolution, SAP
Complaints reports for managing complaints, and Business Warehouse reports.
Requirements
Candidate must possess at least is expected to have College Degree in Business or Information Technology discipline.
Job incumbent is expected to have minimum 1 year customer service or related experience, be flexible when changes in work assignments or special projects are necessary.
Able to speak and read MANDARIN
Applicants must be willing to work in Bangsar South City.
SAP Background is preferred
Permanent / Contract-Time position(s) available.
Salary will commensurate with experience/qualifications.
Only qualified candidates will be considered.
Interested candidates may forward their resume via our e-mail address at karotex0@gmail.com
Salary (MYR): 2500 - 3000
Last Date: 2016-05-19
Job Location: Kuala Lumpur
Job Salary: 2500 - 3000
Education: Others
Experience: 1 - 2 Years
Preferred Age: 25 - 40 Years
Job Description:
Responsibilities
Answers incoming customer phone calls
Logs complaints into the SAP complaints system
Evaluates appropriate assignment of complaints
Prioritize and manage portfolio of customer complaints
Research and resolve customer complaints, including root cause determination
Follow up with customer to determine satisfaction with complaint resolution
Process manual billings as required
Review and process special handled invoices
Utilize the SAP Complaints process as the method of communication for Billing
Problems across teams; updating text in the complaint as well as recording information in the Collections data screens at the invoice level.
Assist in review/analysis of SAP control reports for errors/problem resolution, SAP
Complaints reports for managing complaints, and Business Warehouse reports.
Requirements
Candidate must possess at least is expected to have College Degree in Business or Information Technology discipline.
Job incumbent is expected to have minimum 1 year customer service or related experience, be flexible when changes in work assignments or special projects are necessary.
Able to speak and read MANDARIN
Applicants must be willing to work in Bangsar South City.
SAP Background is preferred
Permanent / Contract-Time position(s) available.
Salary will commensurate with experience/qualifications.
Only qualified candidates will be considered.
Interested candidates may forward their resume via our e-mail address at karotex0@gmail.com
Salary (MYR): 2500 - 3000
Last Date: 2016-05-19
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